Terms & Conditions

Last Updated: November 6, 2025

1) Company & Contact

Entity: vladshcheglov.com (California)
Site: vladshcheglov.com
Support: support@vladshcheglov.com

2) Acceptance of Terms

These Terms govern your use of our website, programs, courses, coaching, mastermind, communities, and related services (the “Services”). By accessing or using the Services, you agree to these Terms and our Privacy Policy.

3) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. If using the Services for an organization, you represent you’re authorized to bind it.

4) Accounts & Security

You’re responsible for your account, credentials, and all activity under it. Notify us promptly of unauthorized use.

5) Pricing, Payments, and Methods

Prices are in USD and may change without notice. You authorize us (and our processors) to charge your chosen method for all purchases, taxes, and fees.
Payment methods we may support: major credit/debit cards, ACH, bank transfer/wire, PayPal, Apple Pay, Google Pay, and other processors we enable. You agree to keep payment info current and not to initiate chargebacks before contacting support@vladshcheglov.com to resolve issues in good faith.

6) Access Windows

Unless a specific offer page states otherwise:

  • Self-paced courses: 12 months of access from purchase.

  • Live cohorts/workshops: access during the program; replays may be time-limited.

  • 1:1 coaching packages: sessions must be used within 6 months of purchase.

  • Mastermind: access only for your enrolled cohort term.

7) Cancellations, Refunds, Rescheduling

  • Self-paced courses: 14-day refund if you’ve consumed <20% of the content (by views/downloads). No refunds after that threshold or after issuing certificates (if any).

  • Live cohorts/workshops: refunds available until 14 days before the start date; after that, no refunds. If we cancel/reschedule, you may request a full refund or seat transfer.

  • 1:1 coaching: reschedule with 48 hours’ notice; late cancellations/no-shows (<48h) are forfeited and not refundable. Packages expire per §6 and are non-transferable.

  • Mastermind: due to limited seats and pre-commitments, all sales are final after acceptance and payment (or deposit), except where we materially breach these Terms.
    Payment plans/failed payments: you authorize reattempts; we may suspend access until the account is current.

8) No Professional Advice; Results Not Guaranteed

We provide educational information and coaching. We are not medical, mental-health, legal, financial, or therapy providers; the Services do not constitute professional advice. Outcomes vary; no specific results are guaranteed.

9) Intellectual Property & License

All content (videos, audio, slides, workbooks, templates, scripts, communities, and materials) is owned by vladshcheglov.com LLC or its licensors.

  • License to you: upon full payment, a limited, non-exclusive, non-transferable, revocable license for your personal, non-commercial use.

  • Restrictions: no copying, recording, screen-scraping, sharing, public display, resale, sublicensing, or derivative works without our prior written consent.

  • Trademarks: our names, logos, and marks may not be used without consent.

10) User Content; Recordings; Testimonials; Feedback

  • User content: If you post or submit content (comments, homework, community posts), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and adapt it to operate and improve the Services. You represent you own or have rights to what you share.

  • Recording consent (courses/coaching/mastermind): You consent that live sessions may be recorded (e.g., Zoom, Microsoft Teams, or similar). By attending, speaking, or appearing on video/audio, you grant us permission to record, store, and use the recordings for replays to enrolled users, quality, training, future programs, and marketing (see next bullet). If you prefer not to appear, you may keep camera off, change your display name, or submit questions via chat where supported.

  • Mastermind recording & usage: You grant us a perpetual, worldwide, royalty-free, irrevocable license to use excerpts of mastermind recordings, your image/voice/likeness, comments, and participation for program improvement and our marketing, advertising, and promotional purposes, including testimonials, case studies, ads, and sales pages, to the maximum extent permitted by law.

  • Testimonials/Comments/Feedback: If you provide a testimonial, review, comment, or feedback, you grant us permission to use it (and your name, likeness, role, and general location if you provide them) for marketing and advertising. You may request we cease new uses by emailing support@vladshcheglov.com (allow up to 30 days).

11) Community Standards & Ban Policy

We host optional communities on Slack, Discord, and Facebook (and similar platforms). By participating, you agree to:

  • Be respectful; no harassment, hate speech, threats, doxxing, or illegal activity.

  • No spamming, scraping, or sharing proprietary materials outside the community.

  • No solicitation/pitching members without express permission.

  • Honor confidentiality expectations: do not share private member stories outside the group.
    Enforcement: We may warn, suspend, or ban at our discretion for violations. Bans due to misconduct do not entitle you to a refund (unless otherwise required by law). We also may remove posts that violate rules.

12) Third-Party Services

We use platforms such as Zoom, Microsoft Teams, Slack, Discord, Facebook, Stripe, PayPal, Kajabi/Thinkific/Teachable (or similar). Their use is governed by their own terms/privacy policies; we’re not responsible for third-party acts or omissions.

13) Availability & Changes

We may change, suspend, or discontinue any Service or feature at any time. If we materially change a paid offering you purchased, we’ll provide reasonable notice and a suitable remedy (e.g., equivalent access or pro-rated refund).

14) Support

Email support@vladshcheglov.com. We aim to respond within 1–3 business days.

15) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free access.

16) Limitation of Liability

To the maximum extent permitted by law, vladshcheglov.com LLC and its officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our aggregate liability for all claims relating to the Services shall not exceed the amount you paid for the specific Service in the 12 months preceding the event.

17) Indemnification

You agree to defend, indemnify, and hold harmless vladshcheglov.com LLC from claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services, violation of these Terms, or infringement of rights.

18) Governing Law; Exclusive Arbitration; No Court Actions

These Terms are governed by the laws of California, without regard to conflict-of-law rules.
Binding Arbitration; Waivers. To the maximum extent permitted by law, any dispute arising out of or related to these Terms or the Services shall be resolved by binding, individual arbitration administered by JAMS (or a similar forum) in Orange County, California. You and we waive the right to sue in court, waive jury trial, and waive class/representative actions. The arbitrator may award any relief available in court on an individual basis. If any part of this clause is unenforceable, the remainder remains in effect, and disputes shall be brought exclusively in the state or federal courts in Orange County, California, and you consent to their jurisdiction. (Some jurisdictions require small-claims or other exceptions; where required, those local rights apply.)

19) DMCA / IP Complaints

Send notices to support@vladshcheglov.com with: (a) your contact info; (b) description and location/URL of the material; (c) a statement of good-faith belief the use is unauthorized; (d) a statement that information is accurate and you are authorized; and (e) your signature. We respond per applicable law.

20) Privacy; Cookies; Data

Your use is subject to our Privacy Policy (below). We use cookies and similar technologies as described there.

21) Export & Sanctions Compliance

You agree to comply with applicable export control and sanctions laws.

22) Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

23) Termination

We may suspend or terminate access for violations or security reasons. License ends upon termination; provisions that should survive will survive.

24) Changes to Terms

We may update these Terms by posting a revised version with a new “Last Updated” date. Continued use constitutes acceptance.

25) Contact

vladshcheglov.com LLC • support@vladshcheglov.com

26) Coaching Addendum (1:1)

  • Scope: coaching provides education and support; it is not therapy, legal, financial, or medical advice.

  • Scheduling: sessions booked via our scheduler; time zone noted on booking.

  • Reschedule/Cancel: ≥48 hours notice required; <48h is a no-show and forfeited.

  • No-Show: forfeited; no refund.

  • Recording/Consent: sessions may be recorded for your replay (if offered) and for our quality/training; by attending you consent to audio/video recording.

  • Confidentiality: we encourage discretion, but absolute confidentiality cannot be guaranteed (e.g., platform access, legal requirements).

  • Expiration: packages expire 6 months from purchase unless stated otherwise.

27) Mastermind Addendum

  • Admission: by application/acceptance; seat is personal and non-transferable.

  • Attendance: live participation expected unless otherwise stated.

  • Community rules: follow §11; violations may result in removal without refund.

  • Recording & Usage: sessions may be recorded; you grant us a perpetual, worldwide, royalty-free license to use excerpts (including your image/voice/likeness/comments) for replays, training, program improvement, and marketing/advertising to the fullest extent permitted by law.

  • Refunds: all sales final after acceptance and payment (or deposit), except for our material breach.

  • Payment Plans: failure to pay may result in suspension/removal.

28) Course Access Addendum

  • Access Window: 12 months from purchase for self-paced courses (unless otherwise stated).

  • Fair Use: no account sharing; we may limit concurrent logins or downloads to prevent abuse.

  • Updates: we may update or retire modules; where material, we’ll provide an equivalent or notice.

  • Recordings: if Q&A/cohort calls are included, they may be recorded and shared with enrolled students.

29) SMS Communications

  • By providing your mobile phone number and expressly consenting to receive SMS messages from Vlad Shcheglov, you agree to receive text messages relating to courses, masterclasses, coaching, events, registrations, reminders, scheduling, updates, and related services.

  • Message frequency varies. Message and data rates may apply.

  • You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact support@vladshcheglov.com.

  • Consent to receive SMS messages is not a condition of purchasing any goods or services.

  • You represent that any mobile phone number you provide is your own or that you are authorized to provide it and receive messages at that number.

  • SMS messages may be sent through third-party telecommunications and messaging providers. Message delivery may be affected by network availability and other factors outside our control.

  • We may modify or discontinue SMS communications at any time, subject to applicable law.

30) Who I am not and what do I not do.

  • I am not a psychologist, trauma counselor, divorce therapist, or crisis intervention professional.
    I don’t diagnose, treat trauma, or repair deep psychological wounds.

  • My work is not designed for:

    • Couples on the verge of divorce

    • Families recovering from serious trauma

    • Situations involving abuse, addiction, infidelity, violence, or deep psychological wounds

    • Individuals who need mental-health treatment or emergency support

    Not because I don’t care - but because those situations require deep psychological support, not communication coaching.

    Marriage conflict at that level is not just about communication.
    It involves long-standing pain, resentment, trauma, addictions and emotional patterns that must be handled by licensed psychologist trained for it.

    I serve people who are healthy, functioning, and committed to growth - individuals, leaders, teams, and people who want to:

    • Improve communication skills

    • Strengthen emotional regulation

    • Build trust and respect

    • Stay calm under pressure

    • Lead better at home and at work

    • Create healthier connection and deeper understanding

    My work is for those who want to elevate - not repair crisis.

    If you are going through a severe relationship crisis or trauma, please seek a mental-health professional.
    You deserve support that matches the depth and seriousness of your situation.

    When you are ready to build emotional strength, communication mastery, and respectful connection going forward - I’m here to help.

Privacy Policy

Effective Date: September 13, 2026

Vlad Shcheglov ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we collect and use it, when we disclose it, the choices available to you, and how California residents may exercise their privacy rights.

This Privacy Policy applies to information collected through vladshcheglov.com and through our related forms, events, courses, coaching programs, communications, and other services that link to this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Identifiers: name, email address, mailing address, telephone number, IP address, and similar identifiers.

  • Commercial information: information about courses, masterclasses, coaching, events, or other services you purchase or consider purchasing.

  • Internet or network activity: browsing history, pages viewed, referring URLs, browser type, device information, approximate location derived from IP address, and interactions with our website.

  • Professional or business information: job title, company, industry, and information you voluntarily provide about your professional activities.

  • Payment information: information necessary to process payments. Payment card information may be collected and processed directly by our payment processors rather than stored by us.

  • Communications: information you provide when contacting us, registering for an event, completing a form, scheduling a call, or communicating with us.

  • SMS information: your mobile telephone number, SMS opt-in status, consent records, and information necessary to send and manage text messages.

  • Other information you voluntarily provide: information included in forms, surveys, applications, or other communications.

We generally do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

2. How We Collect Information

We collect personal information:

  • Directly from you when you submit a form, register for an event, purchase a service, schedule a call, subscribe to communications, or contact us.

  • Automatically when you visit or interact with our website.

  • From service providers that help us operate our business.

  • From advertising and analytics platforms that collect information about interactions with our website, subject to your choices and applicable law.

3. How We Use Personal Information

We may use personal information to:

  • Provide, operate, and improve our services.

  • Process registrations, purchases, and payments.

  • Schedule and manage appointments or calls.

  • Provide customer support.

  • Send transactional and service-related communications.

  • Send SMS communications when you have provided the required consent.

  • Send marketing communications where permitted by law.

  • Deliver and measure advertising.

  • Understand how visitors use our website.

  • Analyze website performance and improve our products and services.

  • Prevent fraud, abuse, and security incidents.

  • Comply with legal obligations.

  • Establish, exercise, or defend legal claims.

  • Carry out other purposes disclosed at or before the time information is collected.

4. How We Share Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

Service Providers

We may use third-party service providers to operate our business, including providers for:

  • Website hosting and infrastructure

  • Analytics

  • Advertising

  • Email communications

  • SMS and telecommunications

  • Scheduling and appointment management

  • Payment processing

  • Customer relationship management

  • Customer support

  • Data storage

  • Security

  • Business administration

These providers may process personal information on our behalf and are authorized to use the information only as necessary to provide services to us or as otherwise permitted by applicable law.

Advertising and Analytics Providers

We may use services such as Google Analytics, Google Ads, Meta Pixel, and similar technologies to understand website activity, measure advertising effectiveness, and deliver or measure advertisements.

These technologies may collect information about your interactions with our website and may allow advertising providers to associate information about your activity on our website with information collected elsewhere.

Depending on the circumstances and applicable law, these disclosures may constitute "sharing" of personal information for purposes of cross-context behavioral advertising under California law.

You may have the right to opt out of this sharing as described in the California Privacy Rights section below.

Business Transactions

If we are involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Legal and Safety Purposes

We may disclose personal information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate fraud or abuse, or protect the safety of our users, business, or others.

5. SMS Communications

If you provide your mobile telephone number and expressly consent to receive SMS messages from Vlad Shcheglov, we may send you text messages relating to courses, masterclasses, coaching, events, registrations, reminders, scheduling, updates, and related communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you subsequently choose to opt in again.

For help, reply HELP or contact us through our website.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that process messages or provide telecommunications, technology, customer support, scheduling, or other services on our behalf.

SMS consent is specific to Vlad Shcheglov and does not constitute consent to receive marketing messages from other businesses or third parties.

6. Cookies, Analytics, and Advertising Technologies

We may use cookies, pixels, tags, SDKs, and similar technologies to operate our website, remember preferences, understand website usage, measure advertising performance, and provide or measure advertisements.

Our technology providers may include, depending on the services we use:

  • Google Analytics

  • Google Ads

  • Meta

  • Scheduling and appointment platforms

  • Email and marketing platforms

  • SMS and telecommunications providers

  • Other analytics, advertising, and business technology providers

Some of these technologies may collect information such as IP address, browser type, device identifiers, pages viewed, interactions with advertisements, referring URLs, and information about activity on our website.

Where required by applicable law, we provide mechanisms to opt out of applicable targeted advertising or the sale or sharing of personal information.

7. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), may provide you with certain rights regarding your personal information.

Subject to applicable exceptions and verification requirements, California residents may have the right to:

Right to Know

You may request information about the categories and specific pieces of personal information we have collected about you, the sources from which we obtained it, the purposes for collecting it, and the categories of third parties to whom it has been disclosed.

Right to Delete

You may request deletion of personal information we have collected from you, subject to exceptions permitted by law.

Right to Correct

You may request that inaccurate personal information be corrected.

Right to Opt Out of Sale or Sharing

You may request that we stop selling or sharing your personal information for purposes covered by the CCPA.

For purposes of the CCPA, "sharing" can include disclosure of personal information for cross-context behavioral advertising.

Right to Limit Use of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising privacy rights provided by California law.

8. Your California Privacy Choices

If our use of advertising or analytics technologies constitutes a sale or sharing of personal information under the CCPA, you may opt out using the applicable privacy controls provided on our website.

We will also honor qualifying Global Privacy Control (GPC) signals where required by applicable law. California recognizes GPC as a mechanism for consumers to communicate an opt-out request regarding the sale or sharing of personal information.

Where required, we will provide a clearly accessible "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" mechanism.

9. Notice at Collection

At or before the point at which we collect personal information, we may provide a notice describing the categories of personal information collected and the purposes for which those categories are used.

Our full Privacy Policy provides additional information about our information practices and your privacy rights.

10. How to Exercise Your California Privacy Rights

California residents may submit a privacy request by contacting:

Email: support@vladshcheglov.com

Please include "California Privacy Request" in the subject line and describe the nature of your request.

We may take reasonable steps to verify your identity before fulfilling certain requests. We will use personal information provided in connection with a privacy request only as necessary to process and respond to the request, verify your identity, and maintain records of the request.

You may also use an authorized agent to submit a request on your behalf where permitted by law.

11. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and financial records, complying with legal obligations, resolving disputes, enforcing agreements, and preventing fraud.

Retention periods vary depending on the type of information and the reason it was collected.

12. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or business practices.

When we make material changes, we may update the effective date and provide additional notice where required by law.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Vlad Shcheglov
Website: https://www.vladshcheglov.com
Email: support@vladshcheglov.com

Effective Date: September 13, 2026